Bar area in clubhouse

FREQUENTLY ASKED QUESTIONS

COVID-19: Visitor Information
Our Leasing Office is fully open. Masks are encouraged for all individuals. Thank you for your cooperation.

COVID-19: Appointments
Appointments are encouraged for all in-person visits. You may schedule an appointment through this website or give us a call and we will be happy to schedule a day and time that works for you. Walk-ins are welcome! Our leasing office is open 6 days a week and our hours are Mon - Fri: 10am to 6pm; Saturday: 10am to 5pm. If you prefer to meet virtually, we can do that too, the option is yours.

COVID-19: Community Tours
Our Clubhouse and Model are fully open for tours. To ensure a healthy environment, we continue to implement frequent cleaning and disinfecting of all high touch areas. We encourage you to spend as much time as you need to explore all of the luxury features and finishes that our community has to offer.

COVID-19: Virtual Leasing
Virtual Leasing is easy! Our Leasing Team is here to help you with all of your leasing needs virtually. Schedule a Virtual Visit through this website and choose your day and time, or simply call us and we'll set it up for you. During your virtual visit we will explore our 3D video of our model, discuss pricing and availability, our incredible clubhouse amenities and more. Apply online today!

How is your property different from the competitors?
Woodmont Ridge at Upper Macungie represents Lehigh Valley's newest luxury apartment community offering a serene and uncongested setting, yet conveniently close to shopping and right at the intersection of I-78, I-476 and the Lehigh Valley Thruway! Woodmont Ridge offers the most upscale finishes in the area and some of the largest floor plans. Resort-style amenities include an elegant clubhouse, fabulous resident lounge and game room, strength and cardio center, and an expansive sun deck with a stunning pool. Woodmont Ridge offers an extensive array of amenities to help you relax, have fun, socialize- anything!

What is your pet policy?
Woodmont Ridge at Upper Macungie welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do have breed restrictions. Resident is restricted from maintaining the following dog breeds on the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull , Great Dane, Bull Mastiff, Siberian Husky, or any mix of the above.

Do you allow exotic pets?
Unfortunately, we do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $325.00 per pet, and a $40.00 per pet, monthly charge. Maximum of two pets per apartment.

How much is the security deposit?
We offer a $990 security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 ˝ months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
Application fees are $75.00 per person for each applicant 18 years or older residing in the apartment home and $100.00 for a corporate application.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the Leasing Office • A Lease Termination fee equal to 2 months rent is paid no less than 30 days prior to move-out • Pay back a pro-rate of any concessions provided during the lease term • Account is fully satisfied • Please refer to your lease for more detailed information.

Do you accept any leases for short terms?
Yes, we offer flexible lease terms starting at 3 months. Please contact the Leasing Office for more information.

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

When is my rent payment due?
Rent is due on the 1st of each month.

How do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.

There is a person who might be staying with me for a while. Is that permitted by the lease?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.

Do you have parking within the community?
Yes, we have ample parking throughout the community. Select Carriage-Style Homes feature attached garage. Garages are also available for rent.

I have a motorcycle. Where can I park it?
You are able to park your motorcycle in any available outdoor parking space. If you are storing your motorcycle for the winter, we ask that you park it in a space away from the building entrances.

Will you accept delivery packages for me?
We offer a 24/7 automated locker system for package reception.

What are the hours for the Clubhouse and Pool?
The Clubhouse and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Do you have a Preferred Employer program?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

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